THE PREMIER NATIONWIDE DOMESTIC PLACEMENT FIRM®
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CLIENTS - QUESTIONS & ANSWERS Where are your placements geographically located? How does your process of placement work? What is your fee schedule? Do you guarantee your placements? What type of candidates do you represent? How do you screen your candidates? Do you do background checks? What are the benefits that are commonly offered as part of the compensation package? Where are your placements geographically located? The Katie Facey Agency has an established candidate base across the United States; our strong industry reputation and referrals enable us to work with candidates in all regions of the United States. No matter your location, we can assist you promptly in locating an ideal candidate. How does your process of placement work? To initiate your search, we strongly suggest you contact our office and speak with a member of our placement staff. We prefer to speak with each client prior to sending an application in order to assess whether we are able to assist you in filling your position. The Katie Facey Agency is well-known for our attention to detail! Based on your initial conversation with our placement staff, should we feel your position would be difficult to fill for any reason, we will discuss this with you prior to having you fill out forms and pay our registration fee. After we speak with you, should you choose to proceed, our client application and information will be send to you via facsimile, electronic mail or regular mail. Our packet includes our application, client agreement and other materials pertinent to your placement search. Once we receive your completed application, signed agreement and registration fee, your search will be initiated. Our Director of Placement and placement staff will begin presenting candidates to you for your consideration; each candidate file is highly comprehensive. As time is always of the essence, each candidate referred will fit the candidate description outlined in your application. The Katie Facey Agency will never send you portfolios from candidates who do not meet your requirements. Once you have reviewed the portfolios' and identified the candidates you are most interested in, we will arrange initial telephone interviews and/or in-person interviews. The Katie Facey Agency believes it is vital that both parties feel 100% comfortable with all aspects of the placement prior to accepting/offering a position. If the candidate meets your approval after the initial interview process, a "working interview" trial period may be initiated. This trial period can be 1-10 days in length. It is understood by the client that this is considered a "working interview" and the candidate must be compensated in full for their time worked. We feel very, very strongly that the trial period is crucial is the decision-making process and is necessary for each party to make a secure and confident decision. Upon completion of the trial period, if an offer of employment is extended and accepted, a formal contract will be drawn and the agency placement fee will be due immediately, prior to the candidate beginning employment.
To initiate your search with the Katie Facey Agency, a non-refundable registration fee of $250.00 is submitted with your application. If you hire one of Do you guarantee your placements? It is our most sincere desire that each and every placement lasts for many years and that all parties are happy with the success of the placements. However, we understand that from time-to-time, placements do not always work out the way we all would have hoped. To ensure the trust and loyalty of our clientele, we do offer a three-month guarantee on all of our placements. This means that if for any reason the placement does not work out in the first three months (90-days) of employment, The Katie Facey Agency will undertake the responsibility of locating and referring one new candidate for employment free of charge. What type of candidates do you represent? The Katie Facey Agency believes that experience equals not only knowledge but also long-term success. Our candidates are considered experienced, seasoned professionals in their chosen fields. We require a minimum of two years previous professional domestic experience in addition to speaking fluent English, be legal to work in the United States, knowledge of silver service and a professional appearance. We consider our candidates "career" quality placements. How do you screen your candidates? Our screening process is one of the most stringent in the industry. We feel that the ability to properly screen and assess an individual suitable for domestic employment is not a task that should be taken lightly. We also understand the imperative need of our client to ensure that any employee who works in their home is an upstanding individual. The Katie Facey Agency requires all candidates to complete a meticulous pre-employment screening process that includes: an extensive reference verification and background investigation process. We verify their work history, job performance and legal work eligibility, and we conduct an in-depth assessment of skills. In addition, each prospective applicant is evaluated on their professionalism, character, communication skills and conduct. 2. Completion of our extensive written application 3. Verification of references by our References Specialist 4. Interview with our placement staff If all steps are verified and meet our standards, we will proceed to initiate the placement process by submitting candidate files to the client for review. We provide an extensive background investigation to you. All costs associated with obtaining each candidate's comprehensive background file are included in your final placement fee and you will receive a complete copy of the investigation results. Included in each file: Criminal History Report Verified through Federal, State, County, or City Criminal indexes. Reports will cover felony and misdemeanor arrests and conviction histories. Motor Vehicle License Report Det ails motor vehicle infractions for the states in which each candidate has lived, current status of the license and infraction dispositions . Social Security Number Verification Allows us to view information regarding prior addresses and get a Social Security verification. In addition, we are able to verify any additional counties the candidate has lived in and complete a county criminal search on each county. In summation, we at The Katie Facey Agency do our best to ensure that you are satisfied with the background investigation completed on your candidate. If you would like additional checks done, you can contact us to discuss your needs and concerns. The more comfortable you feel, the better we have served you. What are the benefits that are commonly offered as part of the compensation package? As the demand for top-notch domestic professionals becomes increasingly competitive, a benefits package is highly attractive to a prospective candidate and plays a part in their decision process. Benefits vary from position to position (ex: Professional Nanny vs. Estate Manager) but common benefits may include:
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